Terms of Service

Using the site, opening an account or making a purchase confirms that the user has read, understood and agreed to these terms. The site is operated by registered partnership 558614780 and is an online store for haircare and hair products.

Purchases are available to persons aged 18 and over holding a valid means of payment. The Company may prevent use of the site in the event of a breach of these terms or the provision of false information.

Product images are for illustration purposes only. The Company may update prices, stock and site content at any time. In the event of an error in price, stock or information, the Company may cancel the order and notify the customer. Prices displayed on the site include VAT as required by law.

Unlawful use of the site is prohibited, including attempted intrusion, disruption of its operation, copying of information, commercial use without authorisation or distribution of malicious code. The user is responsible for safeguarding their account login details.

The products are not medicines and are not intended to replace medical advice. They must be used in accordance with the manufacturer's instructions. If you have a known sensitivity, we recommend reviewing the ingredient list and consulting a professional before use. The Company shall not be liable for any direct or indirect damage caused by use of the products other than in accordance with the instructions.

The shipping policy is set out in a dedicated document. The Company is not responsible for delays caused by force majeure, security situations, strikes, natural disasters or failures at service providers. An incorrect address or failure to collect a delivery will make the customer liable for the cost of re-shipping.

Cancellations and product returns are carried out in accordance with the Consumer Protection Law and with the àNou return policy, which forms an integral part of these terms. Returns

All intellectual property rights, including the àNou brand name, trademarks, logo, packaging designs, images, videos, texts, databases and site design, belong to the Company and may not be used without prior written approval.

The handling of personal information is subject to the àNou privacy policy, which forms an integral part of these terms. Privacy policy

The Company does not undertake continuous availability of the site and may carry out maintenance, updates or shutdowns as needed.

The Company shall not be liable for indirect damages, loss of profits or damages arising from use of the site or reliance on information appearing on it, to the extent permitted under Israeli law.

These terms are governed by the laws of the State of Israel. Jurisdiction lies with the competent courts in Israel, subject to the provisions of the law.

For enquiries, questions or assistance with the purchase process, email [email protected]. See our legal notice for full company details.